Privacy
Your privacy is important to EduEx. This Privacy Policy explains the personal information
EduEx collects through the app and how it is used.
We will only use the personal information you provide to deliver the educational fee services
you have requested or for other lawful purposes disclosed to you. We will not share your
personal details outside EduEx without your consent unless required by law.
Personal Information Collection
EduEx may collect the following types of personal information:
- — Names, email addresses, phone numbers, student ID, admission documents or other
identification required for fee payment .
- — Transactional information relating to fee payments through the app .
- — Access to your phone’s contact information only if you voluntarily choose to share it for
app functionality
EduEx may also collect:
- — Information about your use of the app
- — Information provided during registration with the app
- — Information necessary for payment processing, security and fraud prevention
- — Any additional information voluntarily submitted for identification or support purposes
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Location Information
- — The EduEx app may access your device’s location only during fee payments for security
verification purposes.
Using Personal Information
EduEx may use your personal information to:
- — Administer and operate the app
- — Enable access to fee payment services
- — Supply the services you request
- — Provide support and resolve issues
- — Improve and personalize the app experience
- — With your consent, enrol you in app reward or loyalty programs
Where EduEx shares your information with agents or service providers for these purposes,
those entities are required to use your information in accordance with this Privacy Policy.
Legal and Compliance Disclosures
EduEx may disclose personal information when required by law, in connection with legal
proceedings, or to establish, exercise or defend its legal rights.
- — Personal information may be collected to comply with internal and external regulations,
to verify your identity and to maintain accurate transaction records.
- — Transaction information helps ensure compliance with applicable laws and prevents
fraud or misuse.
- — Your information may be shared with EduEx affiliated entities only for service provision
purposes.
- — EduEx does not sell, publish or freely share personal information.
Service Access
EduEx aims to ensure the app is normally available at all times, but availability may be affected
by scheduled maintenance or technical issues. We are not liable for service interruptions
caused by:
- — Device or network issues
- — Third-party service providers supporting the app
- — Technical failures beyond our control
We strive to provide reasonable notice of scheduled maintenance whenever possible
Risks
You agree to use EduEx at your own risk. While the app is designed for fee payments:
- — Ensure the accuracy of all information provided
- — Understand that payments may be delayed due to system or bank processing
- — Errors in payment details are the user’s responsibility
The app and its services rely on digital systems; risks include hardware, software or network
failures.
Malware and Security
- — Personal information is stored securely and is only accessible to authorized personnel
- — Sensitive information is encrypted using secure technology (SSL) during transmission.
- — EduEx implements security measures to protect your personal data during payment
processing and app use.
Third-Party Disclosure
EduEx does not sell or trade your personal information to third parties.
- — Third-party service providers (such as payment gateways) may process information
strictly for payment facilitation.
- — Linked third-party services or offers are governed by their own privacy policies and
EduEx is not responsible for their practices.
Liability
EduEx, its officers, employees or agents shall not be liable for:
- — Any direct, indirect or consequential loss arising from app use
- — Errors in information submitted by users
- — Technical failures or interruptions
- — Unauthorized access by third parties
Nothing in this Privacy Policy excludes liability for death, personal injury, fraud or other
liabilities that cannot legally be limited.
Updating This Policy
EduEx may update this Privacy Policy from time to time. Changes will be posted in the app,
and users are encouraged to review the policy periodically.
Contact EduEx
If you have any questions about this Privacy Policy or the handling of your personal
information, please contact: support@eduex.org
